Returns & Exchanges

At Arttd’inox, we strive to ensure your premium stainless steel homeware arrives in perfect condition; however, if you are not completely satisfied, we offer a seamless return and exchange process within 7 days of delivery.

1

Initiate Request

Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange, ensuring they are in their original packaging.

2

Quality Evaluation

Upload clear photographs of the product and its tags to our portal to verify the condition and eligibility for a return or replacement.

3

Reverse Pickup

Once approved, our logistics partner will schedule a pickup from your doorstep within 48-72 hours at no additional cost for manufacturing defects.

4

Refund Processing

After the item reaches our warehouse and passes a final inspection, your refund or exchange will be processed to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing